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Issue #2972

closed

Redmine / Bugzilla automation fails when setting NEEDSINFO for a user without a bugzilla account

Added by dalley over 6 years ago. Updated about 5 years ago.

Status:
CLOSED - CURRENTRELEASE
Priority:
Normal
Assignee:
dalley
Start date:
Due date:
Estimated time:
Severity:
2. Medium
Version - Packaging:
Platform Release:
Target Release - Packaging:
OS:
Triaged:
No
Groomed:
Yes
Sprint Candidate:
No
Tags:
Pulp 2
Sprint:
Quarter:

Description

The redmine automation script tries to set a “needsinfo” flag on BZs that have FailedQA and have been fixed by community members. The problem is that the upstream user don't exist in Bugzilla (i.e. they’re community members and not Red Hatters). Thus, the script errors out trying to find the user in BZ which is required to set needsinfo.

After discussion, we decided the best course of action for this scenario is to set "needsinfo" for the downstream community contacts, which are currently Tanya and Patrick.

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