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Issue #2972

closed

Redmine / Bugzilla automation fails when setting NEEDSINFO for a user without a bugzilla account

Added by dalley over 6 years ago. Updated about 5 years ago.

Status:
CLOSED - CURRENTRELEASE
Priority:
Normal
Assignee:
Start date:
Due date:
Estimated time:
Severity:
2. Medium
Version - Packaging:
Platform Release:
Target Release - Packaging:
OS:
Triaged:
No
Groomed:
Yes
Sprint Candidate:
No
Tags:
Pulp 2
Sprint:
Quarter:

Description

The redmine automation script tries to set a “needsinfo” flag on BZs that have FailedQA and have been fixed by community members. The problem is that the upstream user don't exist in Bugzilla (i.e. they’re community members and not Red Hatters). Thus, the script errors out trying to find the user in BZ which is required to set needsinfo.

After discussion, we decided the best course of action for this scenario is to set "needsinfo" for the downstream community contacts, which are currently Tanya and Patrick.

Actions #1

Updated by dalley over 6 years ago

  • Status changed from NEW to ASSIGNED
  • Assignee set to dalley
  • Groomed changed from No to Yes

Added by dalley over 6 years ago

Revision 19b2a725 | View on GitHub

Fix setting needsinfo for users without BZ accounts

Fixes an issue where bz redmine automation crashes by attempting to set NEEDSINFO for an upstream user without a bugzilla account. Instead, it will set NEEDSINFO for the downstream community contacts, currently Tanya and Patrick.

closes #2972 https://pulp.plan.io/issues/2972

Actions #2

Updated by dalley over 6 years ago

  • Status changed from ASSIGNED to POST
Actions #3

Updated by dalley over 6 years ago

  • Status changed from POST to MODIFIED
Actions #4

Updated by pcreech over 6 years ago

  • Status changed from MODIFIED to CLOSED - CURRENTRELEASE
Actions #5

Updated by bmbouter about 5 years ago

  • Tags Pulp 2 added

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