Issue #7105
closed
Applicability misreporting as [] for exactly one EL7 consumer
Description
Ticket moved to GitHub: "pulp/pulp_rpm/2251":https://github.com/pulp/pulp_rpm/issues/2251
Related issue: https://pulp.plan.io/issues/6851
I had a number of Katello users fix their applicability issues by applying the patch that resulted from the issue above. However, a couple users are now reporting that there is always one client that isn't reporting applicability properly. The users report that the applicability changes over time. One host might start showing applicability again, but then another fails. Full details are in the following thread, starting at the linked message: https://community.theforeman.org/t/katello-3-15-doesnt-show-available-package-updates-anymore/18948/89
I suspect the issue is in Pulp because the package profiles and bound repositories are correct on the consumers that are exhibiting the applicability issue.
Pulp versions in use: pulp-server-2.21.2-1.el7.noarch pulp-rpm-plugins-2.21.2-1.el7.noarch (Plus https://github.com/pulp/pulp/pull/3990 patched in)
Updated by iballou over 2 years ago
I noticed there are more applicability-related fixes coming in 2.21.3, perhaps this could be fixed in that release? Maybe this bug fixes my issue https://pulp.plan.io/issues/6724
Updated by iballou over 2 years ago
One of the upstream users applied the patch, re-uploaded the package profile, and regenerated applicability. There is still one host with missing applicability, so I think this is a separate issue from the applicability ones within 2.21.3.
Updated by iballou over 2 years ago
This issue might be difficult to reproduce since the user recently reported that applicability started working again as new updates arrived. Seems like a transient problem. However, the user's (mainly @gvde) comments in the community thread should prove useful since the problems they've encounter are clearly documented.
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