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Issue #3611

Pulp Data Migrated but failed to access through URL

Added by rams over 3 years ago. Updated over 1 year ago.

Status:
CLOSED - NOTABUG
Priority:
Normal
Assignee:
-
Category:
-
Sprint/Milestone:
-
Start date:
Due date:
Estimated time:
Severity:
4. Urgent
Version:
Platform Release:
OS:
RHEL 6
Triaged:
No
Groomed:
No
Sprint Candidate:
No
Tags:
Pulp 2
Sprint:
Quarter:

Description

Hi,

We migrated pulp-server from NTT env to AWS env.
We bcaked up data in following way
- /var/lib/pulp: tar this data and transferred
-/var/lib/mongodb - tar this data and transferred

on AWS instance we installed pulp-server (2.6.2), mongo db (version 2.4.14) and pyhton (2.6.6)
untar the content into same file system as in previous environment. Started all services.
Ran sudo -u apache pulp-manage-db command on empty db
then restored data

but not able to access repositories via web browser

httpd, qpidd, pulp_workers, pulp_celerybeat, pulp_resource_manager serivces are up and running

History

#1 Updated by rams over 3 years ago

rams wrote:

Hi,

We migrated pulp-server from NTT env to AWS env.
We bcaked up data in following way
- /var/lib/pulp: tar this data and transferred
-/var/lib/mongodb - tar this data and transferred

on AWS instance we installed pulp-server (2.6.2), mongo db (version 2.4.14) and pyhton (2.6.6)
untar the content into same file system as in previous environment. Started all services.
Ran sudo -u apache pulp-manage-db command on empty db
then restored data

but not able to access repositories via web browser
Getting an error - FORBIDDEN you do not have permission to access /pulp/repos/
httpd, qpidd, pulp_workers, pulp_celerybeat, pulp_resource_manager serivces are up and running

#2 Updated by jortel@redhat.com over 3 years ago

Please verify that all files in /var/lib/pulp are owned by apache:apache. This could also be an SELinux problem. Is SELinux enabled?

Including a link to installation docs[1] - may provide a clue.

[1] https://docs.pulpproject.org/user-guide/installation/index.html#pulp

#3 Updated by rams over 3 years ago

Hi jortel,

Thanks for the response. Ownership for /var/lib/pulp is apache:apache.
and SELINUX is set to permissive.

Still Getting same 403 error

#4 Updated by bizhang over 3 years ago

  • Status changed from NEW to CLOSED - NOTABUG

@rams This does not look to be a pulp issue, and is probably a configuration issue.

Please ask for help on the pulp mailing list:
Or on the pulp IRC channel: #pulp on irc.freenode.net

#5 Updated by bmbouter over 2 years ago

  • Tags Pulp 2 added

#6 Updated by bmbouter over 1 year ago

  • Category deleted (25)

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